HAVE A WARRANTY REQUEST?
Send us an email to warranty@1664bmx.com with the details of the request and a photo of the product or give us a call at 437-2118 ext 226
At 1664 BMX Distribution we stand behind the brands we carry and will provide assistance with any warranty issues you have. Please contact us before shipping back any warranty items, we will review the warranty request and provide a Return Authorization Number (RA#) if the request is approved. We will do our best to provide replacement items in a timely manner but from time to time an item may be out of stock and additional time may be required to receive a replacement. When this occurs you will be notified immediately with an approximate delivery time.
When shipping warranty items back to us, we recommend you use a shipping method that can be tracked. 1664 BMX is not responsible for lost warranty packages. Replacement parts are shipped via regular ground service, if faster shipping is required the dealer is responsible for any additional cost. Replacement items will not be shipped to dealers whose accounts are not current.
***Deity and Profile Racing handle their warranty issues directly, below are contacts for each of these companies if you have a warranty issue with one of their products;
Deity Warranty
Contact: Eric
Email: eric@deitycomponents.com
Phone: 208-466-2221
Profile Racing Warranty
Contact: Shane
Phone: 727-391-7370
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